Wholesale


PLACE YOUR ORDER
Complete the Ethics Supply Co. Order Form and either
• Call a trade team representative at 1-800-270-4316.
 FREQUENTLY ASKED QUESTIONS

 

Which industries and professions qualify for Ethic’s Supply Co. wholesale?

Brick & mortar retail stores & pre approved online web based retail stores with a valid resale qualify for wholesale pricing. 

Can I place a wholesale/discount order online?

Wholesale & discount orders cannot be processed online at this time. However, your wholesale orders can be placed by emailing info@ethicssupplyco.com with a completed purchase order and credit card authorization form, or calling 

1-800-270-4316

How do I place an order or receive a quote?

By emailing info@ethicssupplyco.com with a completed purchase order and credit card authorization form, or calling 

1-800-270-4316.

Do you charge tax?

Ethics Supply Co. maintains an office in California and our physical presence in this state requires us to charge the associated sales tax by delivery location on orders without a valid resale certificate.

How do I pay for my order?

We accept Visa, Mastercard, American Express and company checks. We are unable to accept your client’s credit card for payment. You may email a completed credit card authorization form with your order to info@ethicssupplyco.com or call us at 1-800-270-4316

How will I know that I received my wholesale/discount?

The price reflected in your order confirmation reflects your trade discount.

How long will it take to receive my order?

For standard ground shipments and in-stock orders, orders are delivered within one week.

      For out of stock items lead time is 2-4 weeks.

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Can I expedite my order?

No, unfortunately we do not offer expedited shipping at this time.

How do I track my order?

You will receive an order and shipping confirmation via email. Your shipping confirmation will include tracking information for the products indicated as shipped.  You may call us at 1-800-270-4316 for updates.

What shipping carrier do you use?

We ship most orders via UPS ground or if requested USPS

What is your return policy?

 Ethics Supply Co.must be notified within seven business days of the intent to return. All returns must be pre approved and a return authorization number is required to process the return. Please call 1-800-270-4316 or email us at info@ethicssupplyco.com for a return authorization number, 

Please note that you are responsible for all return shipping charges, except in instances where the item you received is incorrect or damaged. Returns are refunded in the original payment form, less shipping and handling.

If you would like to process a return, please call us at 1-800-270-4316 or email info@ethicssupplyco.com to request a return slip and instructions on where to send your return. Refunds are generally processed within 2 weeks of receiving your returned merchandise. Your refund will be issued as a credit back to the same credit card used to make the original purchase.

 

How do I update my account?

Please email info@ethicssupplyco.com to update your contact information or call 

1-800-270-4316,

Monday – Friday, 9am – 5pm PT.